Voice agents

Your phone line, answered every time

An AI agent that picks up on the first ring, understands what the caller wants and answers from your own material. In your language, on your number, around the clock.

Works with the number you already advertise. No new hardware.

Live call●Connected
+359 88 •• •• 41
Inbound · Bulgarian · 00:42
Hi, I bought a coffee machine last week. What happens if I change my mind about it?
Searching your documentsReturns policy
You have thirty days from delivery to send it back unused, and we cover the postage. Shall I read you the exact wording?
Answered from your policyTranscribedLoggedNo human needed
24/7
Answered, including nights and holidays
1 ring
No hold music, no queue
Any call
Transcribed, timed and logged
Your material
Answers from your documents, not a guess
Getting connected

Two ways to put it on the line

Keep the number on your invoices and your storefront, or start fresh with one from us.

01

Bring your own number

Keep the number your customers already know. Point it at the agent, or forward only the calls your own line does not pick up.

02

Take a number from us

We provision a local number in the country you sell in, usually within a day. Useful for a new market or a campaign line.

Local numbers available in
🇺🇸United States
🇨🇦Canada
🇬🇧United Kingdom
🇮🇪Ireland
🇩🇪Germany
🇫🇷France
🇳🇱Netherlands
🇦🇺Australia

Somewhere else? Ask us. Coverage is added on request.

On the call

It answers from what you gave it

Attach the documents and records the answers live in, and the agent works from those rather than from whatever a model happens to know.

Your knowledge, on the phone

Point the agent at a data store of policies, products or records. It searches them by meaning on every turn and answers from what it finds.

Speaks their language

Natural, interruptible conversation rather than a phone tree, in the language and voice you set for the agent.

Says when it does not know

Where your material runs out, it says so instead of inventing an answer, and the transcript shows exactly where that happened.

What comes back

Every call arrives written down

A voice agent is only worth running if you can see what it said. Each call lands with the whole conversation attached, so the follow-up starts from a record rather than a guess.

  • The full conversation, both sides, timestamped
  • Duration and credits spent on that call
  • The audio recording, kept alongside the text
  • Ready the moment the caller hangs up
Call record, 14:07
Written the moment the caller hangs up
Completed
What lands in the platform
  • Duration2 min 41 s
  • LanguageEnglish
  • Transcript18 turns, both sides
  • Credits41

Nothing is summarised away. You read the conversation as it happened, with the cost of it beside the text.

Where teams start

Put it where the phone hurts most

Most teams begin with one call type, prove it for a fortnight, then widen.

Support

The calls your team dreads

Delivery windows, returns policy, opening hours. The agent answers them from your own material, at any hour, without a queue.

Knowledge

The question asked ten times a day

Attach your policies, product sheets and price lists. The agent answers from what is in them rather than improvising.

Sales

Qualify before a human calls back

Ask the questions your reps always ask. The answers land in the transcript, ready for whoever picks the lead up.

Languages

Callers in their own language

English and Bulgarian today, more on request, each with a voice you choose rather than a default robot.

Overflow

Peak hours without extra hires

Let the agent take the overflow when every line is busy, so nobody waits and nobody hangs up.

After hours

Nights, weekends, holidays

Cover the hours you cannot staff. Every call comes back transcribed, so the morning starts with a list instead of a full voicemail box.

Delivery windowsReturns policyProduct questionsPrice list answersLead qualificationOpening hoursWarranty termsOverflow callsOut-of-hours coverBulgarian and EnglishDelivery windowsReturns policyProduct questionsPrice list answersLead qualificationOpening hoursWarranty termsOverflow callsOut-of-hours coverBulgarian and English
Control

Nothing about it is a black box

Every call leaves a record you can read back in full, which is usually the first thing a compliance team asks for.

Full transcript

Every call written down, both sides, timestamped.

What it cost

Duration and credits spent, per call, with no estimate involved.

Try it yourself

Ring the agent from your browser before a single real caller does.

Change it in minutes

Adjust what it says and does without waiting on a release.

Call it yourself before you decide

We will set up an agent on a test number with your own scenario, and you can ring it. That is usually a shorter conversation than a slide deck.